Shipping policy

Lead times

Every Piko order is printed especially for you.

  • Samples: dispatched within 1 week
  • Wallpaper: printed to order within 2 to 3 weeks

Once produced, your order will normally be shipped within 48 hours, excluding weekends and public holidays. You'll receive a shipping confirmation with tracking once it's on its way.

Shipping costs

Shipping is calculated at checkout, based on the weight of your order and where it's going.

International orders

For orders outside the UK, local customs duties or taxes may apply. These are the responsibility of the customer, and the shipping company or local customs authority may contact you for payment before your order can be released. Customs processes can sometimes cause delays.

If you have any questions about international delivery costs, please get in touch with us before placing your order.

Delays

Delivery dates are estimates and are not guaranteed. We cannot accept responsibility for delays caused by circumstances outside our control, including being unable to gain access to the delivery address.

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